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LabTether

Get help.

Ask in GitHub Discussions, report bugs in GitHub Issues, and send security reports in private.

Where to ask.

GitHub DiscussionsQuestions, setups and ideas.GitHub IssuesBugs and feature requests.DocumentationInstall, connectors, upgrades and troubleshooting.Quick diagnosticsFirst checks when the hub, a device or a connector is not working.Security reportsReport a vulnerability in private through GitHub, not in a public issue. The target for a first reply is 5 business days.Security fixesPast reports and how each was fixed.support@labtether.comFor anything you would rather not post in public.

What to put in a bug report.

Quick diagnostics shows how to get the health check, container list and logs.

  • Version and installThe LabTether version, and whether you installed with Docker Compose, the Home Assistant add-on or integration, or the macOS or Windows app.
  • MachineThe host OS and architecture, and the browser version if the problem is in the console.
  • StepsWhat you did, what you expected and what happened instead.
  • LogsThe hub's health check, the container list and the hub logs. Remove tokens, passwords, keys and cookies first.